Disclosures

Important information about our products

Key facts about deposits, investments, rates and fees, and how to keep your account safe. Please read this alongside each product's terms.

Read the disclosures Fees summary

Last updated

Oct 2026

Sections

Investments can fall

The value of investments can go down as well as up.

Rates are examples

Rates, fees and figures on this website are illustrative.

24/7 fraud support

Call (555) 302-1911 any time if something doesn't look right.

We'll never ask you to move money

Not to a 'safe account', and never to release funds or returns.

Investments

Investment products described on this website are:

Not bank deposits

They are not savings accounts and don't earn a guaranteed rate of interest.

Not covered by any protection scheme

No deposit protection or investor compensation scheme applies.

Not guaranteed

Their value can go down as well as up, and you may get back less than you invest.

Not a guide to the future

Past performance is not a reliable indicator of future returns.

We never ask anyone to pay a fee, or to move money, in order to release investment returns. Anyone who does is a scammer.

Rates and representative examples

Rates shown on this website are examples. The rate you'd be offered depends on your circumstances, how much you borrow and for how long. Here's how we explain the terms we use:

APR (annual percentage rate)

The yearly cost of borrowing, including interest and any compulsory fees. Use it to compare loans.

APY (annual percentage yield)

What you earn on savings in a year, including the effect of compound interest. Use it to compare savings accounts.

Representative example for a personal loan:

Amount borrowed$10,000

Term60 months

Representative APR9.9% (fixed)

Monthly repayment$209.91

Total amount repayable$12,594.46

Total interest$2,594.46

Fees summary

These are the main fees for our personal and business accounts. Full details are included in each product's terms.

Everyday Checking monthly fee$0

Premium Checking monthly fee$9 (waived with a qualifying balance)

Money Market monthly fee$5 if your balance is below $2,500

Business Everyday monthly fee$6 (free for your first 12 months)

Replacement debit cardFree

Replacement safe deposit box key$25

International payment (business)$15 above any free allowance

Treating customers fairly

We assess every application on its merits. We don't discriminate on the basis of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, or sexual orientation.

If you need us to make adjustments because of a disability or your circumstances, please see our accessibility and extra support pages.

Your account details

Your account number is shown in the app and in online banking. Only share it with people you want to receive payments from.

We'll never ask you to move money

Not to a 'safe account', and not to protect it from fraud.

Check before you pay

If a company emails to say their bank details have changed, call them on a number you trust before paying.

Report anything suspicious

Call our fraud team on (555) 302-1911, 24 hours a day.

Complaints

If you're unhappy with any part of our service, please tell us by phone, at a branch, through our contact form or by mail. We'll acknowledge your complaint within 2 business days and aim to resolve it within 15.

Questions about this information?

Phone(555) 302-1900

Fraud line (24/7)(555) 302-1911

Emailcustomercare@sgginv.com

Other important information

FAQs

Your questions answered

No. All rates, fees and calculator results are illustrative .

APR shows the yearly cost of borrowing, including fees. APY shows what you earn on savings in a year, including compound interest. Use APR to compare loans and APY to compare savings.

Contact us by phone on (555) 302-1900, in any branch, through our contact form or by mail. We'll acknowledge it within 2 business days.

This information was last updated in October 2026.

Have a question?

Our team is happy to explain anything on this page.

Disclosures

Important information about our products

Key facts about deposits, investments, rates and fees, and how to keep your account safe. Please read this alongside each product's terms.

Read the disclosures Fees summary

Last updated

Oct 2026

Sections

Investments can fall

The value of investments can go down as well as up.

Rates are examples

Rates, fees and figures on this website are illustrative.

24/7 fraud support

Call (555) 302-1911 any time if something doesn't look right.

We'll never ask you to move money

Not to a 'safe account', and never to release funds or returns.

Investments

Investment products described on this website are:

Not bank deposits

They are not savings accounts and don't earn a guaranteed rate of interest.

Not covered by any protection scheme

No deposit protection or investor compensation scheme applies.

Not guaranteed

Their value can go down as well as up, and you may get back less than you invest.

Not a guide to the future

Past performance is not a reliable indicator of future returns.

We never ask anyone to pay a fee, or to move money, in order to release investment returns. Anyone who does is a scammer.

Rates and representative examples

Rates shown on this website are examples. The rate you'd be offered depends on your circumstances, how much you borrow and for how long. Here's how we explain the terms we use:

APR (annual percentage rate)

The yearly cost of borrowing, including interest and any compulsory fees. Use it to compare loans.

APY (annual percentage yield)

What you earn on savings in a year, including the effect of compound interest. Use it to compare savings accounts.

Representative example for a personal loan:

Amount borrowed$10,000

Term60 months

Representative APR9.9% (fixed)

Monthly repayment$209.91

Total amount repayable$12,594.46

Total interest$2,594.46

Fees summary

These are the main fees for our personal and business accounts. Full details are included in each product's terms.

Everyday Checking monthly fee$0

Premium Checking monthly fee$9 (waived with a qualifying balance)

Money Market monthly fee$5 if your balance is below $2,500

Business Everyday monthly fee$6 (free for your first 12 months)

Replacement debit cardFree

Replacement safe deposit box key$25

International payment (business)$15 above any free allowance

Treating customers fairly

If you need us to make adjustments because of a disability or your circumstances, please see our accessibility and extra support pages.

Your account details

Your account number is shown in the app and in online banking. Only share it with people you want to receive payments from.

We'll never ask you to move money

Not to a 'safe account', and not to protect it from fraud.

Check before you pay

If a company emails to say their bank details have changed, call them on a number you trust before paying.

Report anything suspicious

Call our fraud team on (555) 302-1911, 24 hours a day.

Complaints

Questions about this information?

Phone(555) 302-1900

Fraud line (24/7)(555) 302-1911

Emailcustomercare@sgginv.com

Other important information

FAQs

Your questions answered

No. All rates, fees and calculator results are illustrative .

APR shows the yearly cost of borrowing, including fees. APY shows what you earn on savings in a year, including compound interest. Use APR to compare loans and APY to compare savings.

Contact us by phone on (555) 302-1900, in any branch, through our contact form or by mail. We'll acknowledge it within 2 business days.

This information was last updated in October 2026.

Have a question?

Our team is happy to explain anything on this page.